If you ever want to check your order, you can go to “your account”, you will find there a summary of every order that you made on our website.
If your order has not been sent yet, you can cancel it by sending an e-mail to firstname.lastname@example.org.
If your order has been sent, you will have to send it back and contact us to ask for a refund.
You can use one of the following payment methods : Paypal, Visa, Mastercard, American Express, Bancontact and Bank transfer.
Internet security is extremely important, to be sure that your payment information are secured, we are using the service of a specialized company: Ingenico , a company dedicated to process and secure your information. They are meeting the strictest security standard. Every financial data exchange between your PC and our website is encrypted by their services. We do not have access to any data related to your credit card, we do not store any of your financial information on our server.
We only ships to countries within the European Union.
As soon as we ship, we will send you an e-mail with a tracking number.
You can exchange your product during the first 14 days if it does not meet to your expectations.
You just have to send a mail to our support (email@example.com) we will send you a return code, after that you can simply send us the product with the code.